AI Environments Privacy Policy

Last updated: April 1, 2026

The AI Environments Privacy Policy applies to the use of the AI apps, connectors or similar AI-related services, each provided by Monotype Imaging Holdings Inc., a Delaware corporation with its principal offices at 600 Unicorn Park Drive, Woburn, Massachusetts 01801, USA, and our subsidiaries and affiliates worldwide (collectively, the “Services”). By using the Services, you agree that we may collect, process, parse, store, retain and use your information, which may include your personal information, in accordance with this Privacy Policy, as revised from time to time. The Privacy Policy is incorporated by reference into our Terms of Use.

What’s Contained in this Privacy Policy?

The following subjects are discussed in this Privacy Policy:

• What information do we receive and collect?
• What information do we use?
• How do we use the information?
• How and with whom do we share and disclose the information?
• How long we keep your information?
• What data do we return to AI platforms?
• What happens when you interact with results?
• What rights do you have if you are a California consumer?
• How do we keep your information secure?
• Do we collect information from children under the age of 13?
• Do we transfer data and do we transfer data across-borders?
• Do we have a Data Protection Officer?
• How can you contact us?
• Do we make changes to this Privacy Policy and/or our privacy practices?

What information do we receive and collect?

We collect the following types of information about you:

(a) Information you provide directly

We collect any messages you send us through the Services (such as, search queries and prompts). We use this information to operate, maintain, provide and improve the features and functionality of the Services to you, to correspond with you, and to address any issues you raise about the Services.

(b) Additional information we receive from AI platforms

Additionally, we may obtain information about you from AI Platforms. Examples of the information we may obtain from such platforms include meta data such as session identifiers, anonymized user identifiers, and organization identifiers.

Some platforms may also send us additional metadata such as basic information typically shared when you visit a website, such as device or browser type, language and region settings, and approximate location. We do not receive your IP address, the approximate location is derived by AI platforms based on your IP address and reflects a general area like your city or region, not your exact street address or GPS coordinates. We may receive this additional metadata but do not use, store, or process it. None of the data described above allows us to identify a particular person (non-personally identifiable information, non-PII).

(c) Information we collect from you automatically

We may directly collect or generate certain information about your use of the Services (such as user activity data, redirect activity, and clickstream data) for data analytics and machine learning, and to help us measure traffic and usage trends for the Services. We may also use third party analytics tools that automatically collect information sent by your browser or mobile device, including the click-through rates and other information that assists us in improving the Services.

What information do we use?

We may use the search queries and prompts, certain information from AI platforms including session identifier and anonymous user identifiers, and information we collect using third party analytics tools (such as user activity data, redirect activity, and clickstream data) for the purpose of operating, maintaining, improving and providing the features and functionality of the Services to you, and to address any issues you raise about the Services.

How do we use the information?

We may use the information such as user search queries and prompts, certain information from AI platforms including session identifier and anonymous user identifiers, and information we collect using third party analytics tools (such as user activity data, redirect activity, and clickstream data) for a variety of purposes, such as to:

• Providing you with the Services: We use information about you to provide the Services to you. This includes operating and maintaining the Services, to process search queries and prompts to give you access to the font previews, font information and follow-up font insights and ideal font styles to you.
• For data analytics: We use information about you to help us improve the Services and our users’ experience, including by monitoring aggregate metrics such as total number of visitors, sessions, traffic, and usage patterns.
• For Services improvement (including analytics and machine learning): We may analyse your activity, search queries, prompts and related data to provide and customise the Services, and to train our algorithms, models and AI products and services using machine learning to develop, improve and provide our Services.

How and with whom do we share and disclose the information?

We do not sell or rent your personal information to third parties. We share your personal information with our subsidiaries and affiliates. Also, we deliver certain content for our Services through and/or using third party applications, our or third-party programming interfaces, extensions that are hosted on our Services or through other third-party websites and/or messaging platforms. When you use our Services, you are authorizing those third parties to receive your information and additionally to potentially share any or all of your information with us, based on your privacy or other settings on that particular third-party network or platform. The purposes of such information exchange are:

• to conduct research and/or analysis regarding our Services, market trends, our products and other topics; and/or
• to allow service providers to provide their services in connection with some of our Services.

We rely on third-party service providers to perform a variety of services on our behalf, and we may disclose your personal information to such service providers, for example business intelligence providers, customer service providers, and research and analytics providers. We do not authorize these third parties to use your personal information for purposes other than for which it has been provided, and we do not authorize these third parties to disclose such information to unauthorized parties.

If we share your personal information with any third party, we will require such third party to maintain the confidentiality of your personal information and to comply with applicable laws related to the sharing of personal information. If you are a resident of the State of California, you may ask us at any time to refrain from sharing your personal information with third parties for their marketing purposes.

Please tell us your preference by contacting us at [email protected] or by writing to us at:

Monotype Imaging Holdings Inc.
Attn: Legal Department – Privacy
600 Unicorn Park Drive
Woburn, MA 01801 USA

Below you will find a list of the third parties that we work with in delivering the Services, what personal data we send to each partner, and the purpose of such transfer:

How long we keep your information?

We will retain your information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law. You may also contact us using the methods described in the “How can you contact us?” section of this Privacy Policy to request access or updates to your information. We will try to comply with your request as soon as reasonably practicable.

What data do we return to AI platforms?

We may return font recommendation results to the AI platform in response to your query to provide the Services to you. This may include font names and previews, foundry information, font tags, classification, and visual attributes, font insights and ideal font styles and links to view fonts on MyFonts.com. This data does not include personal information.

What happens when you interact with results?

When you click through to MyFonts.com, you will leave the AI platform environment and enter our website. We may collect information about your use of the Services (such as user activity data, redirect activity, and clickstream data) for data analytics and to help us measure traffic and usage trends for the Services. We may also use third-party analytics tools that collect information including the click-through rates that assists us in improving the Services.

Your use of MyFonts.com is subject to the MyFonts Website Privacy Policy (https://www.myfonts.com/a/font/legal/website-use-privacy-policy), which may apply to the collection and processing of information during your visit. We encourage you to review that policy to understand how information is handled on our website.

What rights do I have if I am a California consumer?

In addition to the rights set out in this Privacy Policy, California law, including the California Consumer Privacy Act of 2018 (the “CCPA”), provides for additional rights to California consumers. Your rights as a California consumer are summarized below.

You have the right to request additional information about your personal information, including the categories and specific pieces of personal information we have collected about you, the source of such personal information, the purpose for such collection, and information about how your personal information is shared with third parties.

We will not discriminate against you in the event that you exercise any of your rights as a consumer under the CCPA. If you wish to submit a request under the CCPA, please refer to the ‘How can you contact us?’ section of this Privacy Policy.

How do we keep your information secure?

We and certain third parties we employ to collect or store your information use commercially reasonable organizational, technical and administrative means intended to protect collected, provided, stored and/or transmitted information, including your personal information from loss, misuse and unauthorized access or disclosure. However, no method of Internet or electronic transmission or electronic storage is 100% secure or error-free, so we cannot guarantee absolute security.

Do we collect information from children under the age of 13?

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services is directed to children under the age of 13. Children under 13 should not use our Services and should not provide their personal information to us. If you learn that your child or a child for which you are responsible have provided us with their personal information without your consent, you may alert us at [email protected]. If we learn that we have collected any personal information from any child under 13, we will promptly take steps to delete such information.

Do we transfer data and do we transfer data across borders?

Because we operate worldwide, your personal information may be stored and/or processed in any country where we have a facility or in which we engage service providers, including in the United States of America or other jurisdictions. By using our Services, you consent to the transfer of information to countries outside your country of residence, including the United States of America or other jurisdictions which may have different data protection rules than in your country.

Third parties we engage with that process your personal data outside of the EEA are contractually bound to adhere to standards that ensure a data protection standard equivalent to that of the European Union. The third parties are bound by Data Processing Agreements (if an adequacy decision or Data Privacy Framework is available) or Data Processing Agreements which include the EU Standard Contractual Clauses in all other cases. Monotype complies with the principles for all onward transfers of personal data from the EU, UK and Switzerland, including the onward transfer liability provisions.

By choosing to use the Services or otherwise provide information to us and unless you are a consumer situated in the European Union, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the Commonwealth of Massachusetts and the adjudication of any disputes arising in connection with the Services will be in accordance with our Terms of Use.

Do we have a Data Protection Officer?

We do not have a Data Protection Officer, however, we have appointed an in-house data protection representative. Depending on which entity operates the Services or an individual Service, a local representative (internal or external) may be responsible, but you can always contact our data protection representative who will direct you to the respective local representative:

Monotype Imaging Holdings Inc.
Attn. Data Protection Representative
600 Unicorn Park Drive
Woburn, MA 01801 USA

How can you contact us?

Please direct any inquiries related to this Privacy Policy, the security of your personal information or other information we have collected about you to our data protection representative by emailing us at [email protected], or by sending mail to:

Monotype Imaging Holdings Inc.
Attn. Data Protection Representative
600 Unicorn Park Drive
Woburn, MA 01801 USA

If you have any questions or comments about our company, our Services or have other customer service needs, please contact your local Monotype office. You can click here for a list of contact information for our domestic and international offices.

Do we make changes to this Privacy Policy and/or to our privacy practices?

Yes. We will update this Privacy Policy from time to time to reflect changes to our practices, the technologies we use that related to your privacy, legal or other regulatory requirements as well as for other reasons. Please check the “LAST UPDATED” notation at the top of this page to see when this Privacy Policy was last revised. When changes are made to this Privacy Policy, they will become immediately effective when published in a revised Privacy Policy posted on this page unless otherwise noted. Your use of any of our Services following these changes indicates your consent to the practices described in the revised Privacy Policy.

Also, from time to time, we may desire to use your personal information for uses not previously disclosed in this Privacy Policy. If our practices change regarding your previously collected personal information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make commercially reasonable efforts to provide notice and obtain your consent for any such uses as may be required by law.